Frequently Asked Questions
The basics
A marketplace built only for adventure vehicles: overland trucks, vans, campers, trailers, and gear. Every listing is something you'd want to take off the pavement. Browse the Classifieds or post your own listing.
Everything is free right now: browsing, creating an account, and posting listings. If we add optional paid features later, we'll tell you first. Ready to start? Create a free account.
Anyone 18 or older in the United States or Canada. You don't need an account to browse or to message a seller. A free account lets you post listings, save favorites, and save searches. You can create a free account any time.
Those pages in the menu are for businesses, and we're still building them out. If you run a rental company, a van or camper conversion shop, or a retail store, you can leave your details on the Rentals, Conversion Companies, or Retailers page and we'll get in touch about being listed. Buyers and private sellers don't need them: use Classifieds.
Buying
Find a listing in the Classifieds, then use the "Message the seller" form on it. Add your name, your email, and your message, and finish the quick check that keeps bots out. We email your message to the seller, and they reply straight to your email address. You don't need an account.
A good first message says what you're interested in and asks something specific, like the service history, whether it's still available, or when you could see it in person.
Yes. On the Classifieds page, open Filters, enter a city, state, or ZIP, and pick a distance. We cover the US and Canada.
On the Classifieds page, set up the filters you care about and tap "Email me new matches". You need to be logged in, so log in first. We'll email you when new listings match.
Your saved searches live in My Account. There you can open one, turn its email alerts on or off, or delete it.
The seller picks the label when they post. We don't verify it, so ask questions.
Listings show a city and state, and the map shows an approximate area. Sellers share the exact location when you message them.
No. Buyer and seller arrange payment, shipping, and title transfer directly. For long-distance sales, many buyers use a third-party transport company.
Selling
- Create a free account and confirm your email. Already have one? Log in.
- Choose Post a Listing and pick a category and type.
- Fill in the details: year, make, model, mileage, price, location, and your description. A VIN and a YouTube or Vimeo link are optional.
- Add up to 15 photos. Drag them in or choose them from your device, then drag them into the order you want. The first photo is the cover.
- Submit it. A person reviews every new listing before it goes live (see the next question).
A person checks every new listing before it goes live, usually within a day. You can see where it stands in My Account: In review, then Available. We'll email you when it's approved or if it needs changes.
If something needs fixing, the listing shows "Needs changes" in My Account with a note from us explaining why. Tap Edit, fix it, then tap Resubmit for review. We email you either way.
Clear daylight photos from every side, plus the interior and the odometer, with your best shot first. Be honest about modifications and known issues, and price it realistically. Fill in the details buyers search by, like year, make, mileage, and drivetrain.
We'll remove listings for:
- Stolen vehicles, or anything you don't have the right to sell.
- Vehicles with a missing or altered VIN, or a title you can't legally transfer.
- Illegal or counterfeit items, and weapons.
- Anything outside adventure vehicles, campers, trailers, and gear, such as real estate, services, or ads for other sites.
- Listings that ask for deposits or personal information, or send buyers to an escrow, "protected payment," or shipping agent.
- Photos or text copied from someone else.
The full list is in the Terms of Service.
Yes. In My Account, tap Edit on the listing. Drag photos to a new spot (or use the arrows), remove the ones you don't want, or drag new ones in. The first photo is the cover people see in search. Photo changes save when you tap Save Changes.
Available means it's for sale. Pending means a sale is in the works. Sold means it's gone. You change these with the buttons on your listing in My Account. Sold listings stay up, marked Sold, for 60 days.
Open My Account, then My Listings. Each listing has these buttons:
- Edit changes any detail or the photos.
- Mark Pending, Mark Sold, or Mark Available updates its status.
- Delete listing permanently removes the listing and its photos. It asks you to confirm first.
After 30 days we'll email you to check it's still available. You can confirm with one tap.
Safety
Never wire money, send gift cards or crypto, or pay a deposit for anything you haven't seen in person. Be wary of "escrow" or "shipping agent" requests (Rig Patrol doesn't handle payments), prices far below market, and sellers who won't meet or video-call. Get a pre-purchase inspection and meet somewhere public.
Use "Report this listing" at the bottom of any listing, or email info@rigpatrol.com.
Nobody on a listing. When you message a seller, they get your name, email, and message so they can reply. See the Privacy Policy.
Your account
Click here to log in with your email and password. If you don't remember your password, click here to reset it and we'll email you a link to set a new one. If you try to sign up with an email that already has an account, we'll tell you and point you to the same options.
Give it a few minutes, then check your spam or junk folder and make sure your email address is spelled correctly. If you already confirmed it, you can log in or reset your password. If nothing arrives after 15 minutes, email info@rigpatrol.com with the address you used and we'll sort it out.
Passwords need at least 8 characters. We also turn away passwords that have shown up in known data breaches or are easy to guess, because attackers try those first. A few unrelated words in a row works well, or use the password your password manager suggests.
Email info@rigpatrol.com. For a bug, tell us the page you were on, what you tapped, what you expected, and what happened instead, and whether you were on a phone or a computer. A screenshot helps a lot.
Open My Account and choose Delete my account. It permanently removes your account, listings, photos, favorites, and saved searches.